Wyndham Capital Wins Innovation Award for Use of AI Technology

Category: News WCM Updates
Read Time: 1min
Last Updated: 6/28/2021

Wyndham Capital Mortgage, a leading digital home lending company, has been announced as a recipient of the coveted Innovation Award by Ellie Mae. The honor recognizes Wyndham as the industry leader in AI technology, having leveraged robotic process automation, or RPA, to create a workflow that is faster, smoother and more efficient.

The Innovation Awards, as described by Ellie Mae, highlight the “best and brightest companies in the mortgage industry who are using Ellie Mae’s Encompass™ Digital Lending Platform and solutions to originate more loans, lower origination costs and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency.”

Wyndham deploys a number of rapid innovation processes to continuously improve digital mortgage operations, focusing on four key areas: loan setup, initial and closing disclosures, loan service initial reviews and lock desk. This fully automated system produces increased speed at scale while delivering a faster and easier borrower experience.

“Many organizations choose RPAs primarily for the cost savings or increased quality, but our principal driver for robotics is scalability,” said Wyndham Capital Mortgage President Ben Cowen. “We were able to achieve cycle times 30 percent faster than our competitors, while we scaled volume 272 percent throughout 2019. Winning this award is a true testament to our people-driven, technology-enabled culture at Wyndham Capital Mortgage.”

As a result of this culture, Wyndham has seen a savings of $170 per closed loan and significant savings on labor costs. Additionally, it has removed over 3,000 hours of manual processes per month while handling a 160 percent increase in disclosures – all with no adverse effect on operations.

“Congratulations to our 2020 Ellie Mae Innovation Award Winners,” said Jonathan Corr, president and CEO of Ellie Mae. “We are honored to recognize these leading lenders for their use of technology to grow their businesses and the mortgage market at large. They truly are shaping the industry by leveraging automation, data and automated intelligence by simplifying core processes and making their workforces more efficient.”

About Wyndham Capital Mortgage

Wyndham Capital is a digital home lender that gives homeowners more buying power than high-cost, outdated mortgage lenders. Founded and based in Charlotte, N.C., Wyndham uses advanced technology and expert guidance to deliver best-in-class value, convenience and service. For more information, visit www.WyndhamCapital.com

With more than 21 years in the industry, we’re a leading fintech mortgage lender saving current and potential homeowners money and time through transparent rates, zero junk lender fees*, and technology that automates over five million tasks each month. We’ve served over 100,000 borrowers, boast a 98% customer satisfaction rating and 4.9 stars on thousands of online reviews, and provide a “mortgages without migraines” experience. (*Note: Wyndham does not charge junk fees, application fees, processing fees, or underwriting fees. There can be fees charged directly by Third Parties for services such as, but not limited to, title, settlement, appraisal, taxes, and insurance.)

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